What is grief? What are the stages of grief? What should we expect and prepare for when providing end-of-life care to a patient and family?
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Grief is a deep emotion that is related to a depressive form of sadness and usually caused by internal or external loss . The five stages of grief are : ( 1 ) denial , ( 2 ) anger , ( 3 ) bargaining , ( 4 ) depression , and ( 5 ) acceptance . When catering for the family and patient during the end of life care process , it is important to prepare to comfort the patient and family during the entire process . Staying in communication with them about what they may be feeling and how the organization can best cater for that is key . Allowing difficult questions to be asked and providing both emotional and spiritual support is essential to the proper care of all parties involved due to the intensity of the situations . Having grace during this time is also important as an organization administrator as the family may not treat staff with the respect they normally would due to the grieving process . Expecting this shift in behavior and educating employees on how to cater to it is an important part of the job . Retrieved from : ACA. 2019 . Grief and Bereavement . American Cancer Society . Retrieved from https://www.cancer.org/treatment/end-of-life-care/grief-and-loss/grieving-process.html It is very important that healthcare organizations utilize social media when communicating events ,