Discuss a patient of another culture. How can the health care professional communicate in presenting patient education? Consider language, family, cultural differences, and method of communication.
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As health professionals, when communicating to patients from different cultures, they should employ non-verbal cues like gestures to ensure that there is effective communication. If you know some of the patient’s language, you should use them to show the patients that you have an awareness of their language and respect their culture.
A nurse should be able to communicate to the patients in an effective way and employ discussing one topic at a time and be able to avoid too much information in a single sentence. When presenting patient education, one should practice active listening to make sure that he or she hears the requirements of the patients. The nurses should learn about other cultures to ensure that they provide the care according to their culture. The patients and the families should be considered in the presentation. The health care professionals should ensure that they apply the techniques cross-cultural in the presentation of the patient education and make the inclusion of written materials that are literacy and language appropriate. Greater awareness of the diversity should be included, and the particular group’s needs attended in the proper way. The health care professionals maintain their etiquette when communicating to the patients since different cultures have specific etiquette in the way they communicate. They should also use short and simple sentences, employ the use of other words to explain the same idea be able to give a response to the expressed emotions.
Reference
D’Agostino, T. A., Atkinson, T. M., Latella, L. E., Rogers, M., Morrissey, D., DeRosa, A. P., & Parker, P. A. (2017). Promoting patient participation in healthcare interactions through communication skills training: a systematic review. Patient education and counseling, 100(7), 1247-1257.