Resource: Appendix B
Read the case study in Appendix B.
Respond to the following in 200 to 300 words:
- Identify at least four symptoms of groupthink present in the case study.
- What specific actions in the case study exemplify these symptoms?
- What steps can the members of the group take to ensure that this situation does not occur in the future?
- If Mark and Betty had been determined to have their views acknowledged, how might they have used minority influence to have the rest of the team reconsider their position?